Contact Details
P: 1800 832 648
F: 03 8648 6811
Team-IT Pty. Ltd.
Suite 22, 5A Hartnett Close,
Mulgrave, VIC 3170
P: 1800 832 648
F: 03 8648 6811
Team-IT Pty. Ltd.
Suite 22, 5A Hartnett Close,
Mulgrave, VIC 3170
Onsite and remote IT support. If we receive any alerts regarding IT services which need our attention, we simply contact our customer and log in to faulty computer to provide remote IT support to our customers. If fault is not fixed by remote IT support we send engineer onsite to fix the issues. And there is no travelling charged or callout fees for this kind of IT support from our side.
Network Device Monitoring
Our IT support agent is capable of monitoring SNMP devices for example router switched and firewalls. So you have peace in mind that if anything goes wrong or device is not performing as it should be, we get notified and issues gets fixed before your network goes down.
Patch installation and vulnerability management
As a part of our managed IT services in Melbourne CBD we installed patches on server and workstation on regularly basis so that they are not vulnerable to new threats like worms, Trojans. This not only keeps your network safe but increase productivity due to less time. With increased dependence of any business in Melbourne CBD on IT systems, it is very essential to include business IT support in your business continuity processes.
Service Level Agreement
We are so confident in our service that we back it up with business grade service level agreement. We host our monitoring server in one of the leading data centre in Australia and we provide 99.9 percent availability of our server. So that you can sleep while our monitoring systems monitor your devices 24X7 and 365 days.
Network installation and upgrades
Either you have to install a new computer, new firewall or new server we come to you and install it for you as a part of our managed service agreement so there is no need to pay extra for any other service.
We can provide IT services & support in the following products in Melbourne CBD (but not limited to):
Server Hardware
Desktop
Applications
How can we help you?
Our main business as IT consultants is to provide computer repair services onsite and remote IT support to small and medium business in Melbourne. We have 1 goal on our mind; to provide the best IT support, IT solutions and customer service to our clients. See our IT support services we offer in Melbourne.
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